How does Filter act?

Filters get choked with carbon, dust & metallic particles. Choked filters can cause fast wearing down of valuable engine parts. Users must follow regular periodic maintenance for replacement of filters.

What is an Engine Oil Filter?

It filters the engine oil and removes carbon, dust or metal particles from the Oil.

What do lubricants do?

Lubricants keep the rotational components “Friction Free” and overheating. Take care of

lubricants change intervals as recommended because lubricants get decomposed during

carbon, dust or usage and become ineffective.

What is a coolant & what does it do?

Coolant is a chemically composed liquid which is anti corrosive & anti freeze by nature to

protect engine components from corrosion & provide easy starting during minus temperature range.

Can I install tracker or CNG kit in my car?

Yes you can install but after CNG Kit or tracker your car warranty will be expired.

What do you mean by Periodic Maintenance?

Periodic Maintenance is a time period for maintenance of the vehicle for its long life and better performance.

Are you having any service campaign right now?

Yes we are offering 10% discount on Labor and 5% discount on parts only for appointment customers.

What are the payment modes for service?

You can make payment via net cash and also via credit card.

What do you mean by First free service?

It is a general checkup which comes at 1000 km mileage of your new vehicle.

If I am not satisfied from my job done and I want appointment for repeat job, shall I be charged for it?

No you will not be charged for repeat job but appointment for repeat job shall be valid till a week.

Whom you will forward my complaint to if I am not satisfied with the service?

CR Manager or Service Manager.

If I am an auto club card member can I still avail additional discount on appointment?

You can only avail discount according to the terms and conditions of Auto club card.

How long before an appointment should be taken?

At least one hour before your visit to the dealership.

What are your break timings?

Break timings are from 1:00 pm to 2:00 pm. and For Friday 1:00 pm to 2:30 pm.

How much time will it take for Oil & Oil filter change?

It will take approximately 30 minutes for Oil & Oil filter change.

What are the workshop timings for Sunday?

Our working hours for Sunday are from 10:00 am to 4:00 pm.

What are your workshop timings?

Our working hours are from 9:00 am to 6:00 pm

Are you open on Sundays?

Yes we are also open on Sundays.

What is the process of appointment?

To take service prior appointment, you have to contact us at CR Dept. Dir: 042-36613413, 111-828-682, EXT 329,315,338.

I have lost my vehicle’s original document what is the procedure to apply for duplicate documents?

The following documents needs to be submitted in Customer Relations Department of an authorize Toyota Dealership in order to apply for vehicle duplicate documents.Written request for issuance of duplicate documents from the person applying who is the vehicle owner Copy of CNIC of the applicant (owner of the vehicle) Copy of Sales Certificate/Sales Invoice Original FIR Original lost and found advertisements in both english and urdu newspaper, giving details of the lost papers; vehicle registration number; vehicle engine and chassis numbers and name and telephone number of the person to be contacted. Copy of Vehicle Registration Book Ownership details””(computerized printout) from the motor registration authority where the vehicle is registered NOC from FIA/ACLC or other such agency certifying that the vehicle is not involved in a criminal activity/case of any kind whatsoever In case of unregistered vehicle it must be mentioned in request letter, affidavit & on both newspaper that vehicle is still un registered Computerized Updated Personal Ledger Affidavit and duly notarized by an oath commission. The text in the affidavit must include the below: Complete details of the person applying eg.name along with father/husband’s name; CNIC no, address Complete details of the vehicle eg. Make/model/variant/color. Engine and chassis numbers; registration number. Details of pruchase Complete details of the lost sale documents eg. Invoice number;sale certificate no. and serial no. Details of the loss and that FIR has been lodged to the effect Request for a duplicate set of sale documents The vehicle is neither involved nor wanted in a criminal case of any kind The original sale documents which have been reported lost, if found will be returned to Indus Motor Company limited, intact and not used unlawfully in any manner Whatever is stated here in above is true to the best of the (person applying) If the vehicle involved in any criminal activity so we are responsible of it.

Is the warranty coverage fully transferable on sale of vehicle?

The warranty coverage is fully transferable to subsequent vehicle owners.

What is the warranty period for Avanza?

The warranty period for Avanza is 50,000 km or 2 years, whichever comes first.

What is the warranty period for Terrios?

The warranty period for Terrios is 20,000 km or 1 year, whichever comes first.

What is the warranty period for Hilux?

The warranty period for Hilux is 20,000 km or 1 year, whichever comes first.

What is the warranty period for Camry?

The warranty period for Camry is 50,000 km or 2 years, whichever comes first. 4.Engine seizure in worse cases

What is the warranty period for Corolla?

The warranty period for Corolla is 50,000 km or 2 years, whichever comes first.

What is the procedure of insurance of my car?

We have the corporate rates of all major insurance companies,

you will pay the amount through cash or cheque and your car will be covered in insurance for one year.

How long will it take to get the registration papers?

You will get vehicle’s plate on next day but papers will be arrive within 20 days.

What is the price of Grandy CVT 1.8 Altis 2014 model?

The price of Grandy CVT 1.8 Altis 2014 model is 23,20,500/-

Is GLI 1.6 is available?

No GLI 1.6 is not available.

Is Altis 1.6 is available in your dealership?

Yes Altis 1.6 is available in our dealership

What is the booking time of GLI Manual 1.3?

The booking time of GLI manual 1.3 is March.

Is 1.8 Grandy is available at your dealership?

Yes the 1.8 Grandy is available in our dealership.

What is price of GLI 1.3 A/M?

The price of GLI 1.3 A/M is 18,45,500/-

What is the price of Altis 1.8 M/T?

The price of Altis 1.8 M/T is 20,45,500/-.

What is the price of Altis 1.8 CVT A/T?

The price of Altis 1.8 CVT A/T is 21,70,500/-

What is the UAN number of Toyota cantt Motors?

The UAN number of Toyota cantt motors is 111-828-628.

What is the price of Air filter change of GLI 1.3?

The charges of Air filter change of Gli 1.3 is 2290Rs only.

How can I confirm the availability of original documents?

You can confirm the documents by calling Customer relations department (042-36613413) or our delivery department (111-828-628 Ext: 343, 307)

What is the registration process?

You will have to submit the particular amount with original invoice and sales certificate.

 Can I get the car on urgent basis?

Yes you can…always.

I want to purchase Corolla Xli. What is its price?

Yes, Xli costs 16,45,500/-

What colors are available in Corolla Xli standard ?

Two colors are available in Xli, White and Attitude Black

What is the price of XLI standard?

The price of XLI std is 

Is booking of 2020 in process?

Yes bookings are in process for 2014.

What is the booking process of new car?

For individual customers, you will need to have an NTN with 100% price pay order and a copy of CNIC.

If I want to book the car for company’s name, what are the requirements?

All you need to provide, Company stamp, copy of NTN certificate, purchase request, copy of sales tax registration.

If I want to cancel my booking what is the cancellation process?

Customer needs to bring the booking form, Copy of CNIC along with a Cancellation Request Letter mentioning the reason for cancellation along with vehicle Provincial Booking Order Number.

I have lost my vehicle’s original document what is the procedure to apply for duplicate documents?

The following documents needs to be submitted in Customer Relations Department of an authorize Toyota Dealership in order to apply for vehicle duplicate documents.Written request for issuance of duplicate documents from the person applying who is the vehicle owner Copy of CNIC of the applicant (owner of the vehicle) Copy of Sales Certificate/Sales Invoice Original FIR Original lost and found advertisements in both english and urdu newspaper, giving details of the lost papers; vehicle registration number; vehicle engine and chassis numbers and name and telephone number of the person to be contacted. Copy of Vehicle Registration Book Ownership details””(computerized printout) from the motor registration authority where the vehicle is registered NOC from FIA/ACLC or other such agency certifying that the vehicle is not involved in a criminal activity/case of any kind whatsoever In case of unregistered vehicle it must be mentioned in request letter, affidavit & on both newspaper that vehicle is still un registered Computerized Updated Personal Ledger Affidavit and duly notarized by an oath commission. The text in the affidavit must include the below: Complete details of the person applying eg.name along with father/husband’s name; CNIC no, address Complete details of the vehicle eg. Make/model/variant/color. Engine and chassis numbers; registration number. Details of pruchase Complete details of the lost sale documents eg. Invoice number;sale certificate no. and serial no. Details of the loss and that FIR has been lodged to the effect Request for a duplicate set of sale documents The vehicle is neither involved nor wanted in a criminal case of any kind The original sale documents which have been reported lost, if found will be returned to Indus Motor Company limited, intact and not used unlawfully in any manner Whatever is stated here in above is true to the best of the (person applying) If the vehicle involved in any criminal activity so we are responsible of it.

Is the warranty coverage fully transferable on sale of vehicle?

The warranty coverage is fully transferable to subsequent vehicle owners.

What is the warranty period for Avanza?

The warranty period for Avanza is 50,000 km or 2 years, whichever comes first.

What is the warranty period for Terrios?

The warranty period for Terrios is 20,000 km or 1 year, whichever comes first.

What is the warranty period for Hilux?

The warranty period for Hilux is 20,000 km or 1 year, whichever comes first.

What is the warranty period for Camry?

The warranty period for Camry is 50,000 km or 2 years, whichever comes first. 4.Engine seizure in worse cases

What is the warranty period for Corolla?

The warranty period for Corolla is 50,000 km or 2 years, whichever comes first.

What is the procedure of insurance of my car?

We have the corporate rates of all major insurance companies,

you will pay the amount through cash or cheque and your car will be covered in insurance for one year.

How long will it take to get the registration papers?

You will get vehicle’s plate on next day but papers will be arrive within 20 days.

What is the price of Grandy CVT 1.8 Altis 2014 model?

The price of Grandy CVT 1.8 Altis 2014 model is 23,20,500/-

Is GLI 1.6 is available?

No GLI 1.6 is not available.

Is Altis 1.6 is available in your dealership?

Yes Altis 1.6 is available in our dealership

What is the booking time of GLI Manual 1.3?

The booking time of GLI manual 1.3 is March.

Is 1.8 Grandy is available at your dealership?

Yes the 1.8 Grandy is available in our dealership.

What is price of GLI 1.3 A/M?

The price of GLI 1.3 A/M is 18,45,500/-

What is the price of Altis 1.8 M/T?

The price of Altis 1.8 M/T is 20,45,500/-.

What is the price of Altis 1.8 CVT A/T?

The price of Altis 1.8 CVT A/T is 21,70,500/-

How can I confirm the availability of original documents?

You can confirm the documents by calling Customer relations department (042-36613413) or our delivery department (111-828-628 Ext: 343, 307)

What is the registration process?

You will have to submit the particular amount with original invoice and sales certificate.

 Can I get the car on urgent basis?

Yes you can…always.

I want to purchase Corolla Xli. What is its price?

Yes, Xli costs 16,45,500/-

What colors are available in Corolla Xli standard ?

Two colors are available in Xli, White and Attitude Black

What is the price of XLI standard?

The price of XLI std is 

Is booking of 2020 in process?

Yes bookings are in process for 2014.

What is the booking process of new car?

For individual customers, you will need to have an NTN with 100% price pay order and a copy of CNIC.

If I want to book the car for company’s name, what are the requirements?

All you need to provide, Company stamp, copy of NTN certificate, purchase request, copy of sales tax registration.

If I want to cancel my booking what is the cancellation process?

Customer needs to bring the booking form, Copy of CNIC along with a Cancellation Request Letter mentioning the reason for cancellation along with vehicle Provincial Booking Order Number.

How does Filter act?

Filters get choked with carbon, dust & metallic particles. Choked filters can cause fast wearing down of valuable engine parts. Users must follow regular periodic maintenance for replacement of filters.

What is an Engine Oil Filter?

It filters the engine oil and removes carbon, dust or metal particles from the Oil.

What do lubricants do?

Lubricants keep the rotational components “Friction Free” and overheating. Take care of

lubricants change intervals as recommended because lubricants get decomposed during

carbon, dust or usage and become ineffective.

What is a coolant & what does it do?

Coolant is a chemically composed liquid which is anti corrosive & anti freeze by nature to

protect engine components from corrosion & provide easy starting during minus temperature range.

Can I install tracker or CNG kit in my car?

Yes you can install but after CNG Kit or tracker your car warranty will be expired.

What do you mean by Periodic Maintenance?

Periodic Maintenance is a time period for maintenance of the vehicle for its long life and better performance.

Are you having any service campaign right now?

Yes we are offering 10% discount on Labor and 5% discount on parts only for appointment customers.

What are the payment modes for service?

You can make payment via net cash and also via credit card.

What do you mean by First free service?

It is a general checkup which comes at 1000 km mileage of your new vehicle.

If I am not satisfied from my job done and I want appointment for repeat job, shall I be charged for it?

No you will not be charged for repeat job but appointment for repeat job shall be valid till a week.

Whom you will forward my complaint to if I am not satisfied with the service?

CR Manager or Service Manager.

If I am an auto club card member can I still avail additional discount on appointment?

You can only avail discount according to the terms and conditions of Auto club card.

How long before an appointment should be taken?

At least one hour before your visit to the dealership.

What are your break timings?

Break timings are from 1:00 pm to 2:00 pm. and For Friday 1:00 pm to 2:30 pm.

How much time will it take for Oil & Oil filter change?

It will take approximately 30 minutes for Oil & Oil filter change.

What are the workshop timings for Sunday?

Our working hours for Sunday are from 10:00 am to 4:00 pm.

What are your workshop timings?

Our working hours are from 9:00 am to 6:00 pm

Are you open on Sundays?

Yes we are also open on Sundays.

What is the process of appointment?

To take service prior appointment, you have to contact us at CR Dept. Dir: 042-36613413, 111-828-682, EXT 329,315,338.

What is the price of Air filter change of GLI 1.3?

The charges of Air filter change of Gli 1.3 is 2290Rs only.

What is the UAN number of Toyota cantt Motors?

The UAN number of Toyota cantt motors is 111-828-628.